Terms of Service

Launch44 is an AI-powered platform that guides users through the Ofsted children's home registration process in England. It provides readiness scoring, AI-generated document drafts, checklists, and submission pack assembly.

Launch44 is operated by Launch44 Ltd (company registration pending), referred to as “we”, “us”, or “our” in these terms.

• You must be at least 18 years old to create an account.
• You are responsible for maintaining the security of your account credentials (email and magic link access).
• One account per person. Each organisation should have a single primary account holder.
• You must provide accurate information during registration and onboarding. Inaccurate details may produce documents that do not meet Ofsted requirements.

What Launch44 provides

• Guided onboarding and readiness assessment
• AI-generated personalised registration documents
• Readiness scoring and progress tracking
• Checklist management and risk identification
• Submission pack assembly and export
• Consultation letter templates

What Launch44 does NOT provide

• Legal advice or regulatory consultancy
• Guaranteed Ofsted registration outcomes
• Storage of sensitive documents (DBS certificates, health records)
• Direct submission to Ofsted on your behalf
• Ongoing compliance monitoring after registration

Documents generated by Launch44 are drafts produced by AI (Anthropic Claude) based on your inputs and regulatory guidance. Important:

• Review required:You must review and approve all AI-generated documents before use. AI output may contain errors, inaccuracies, or content that doesn't reflect your specific circumstances.
• Your responsibility: You are solely responsible for the accuracy and completeness of any documents you submit to Ofsted, regardless of whether they were generated by Launch44.
• No guarantee:AI-generated documents are not guaranteed to meet Ofsted's requirements in every case. Standards evolve and inspectors exercise professional judgement.
• Regulatory traceability: Documents include references to the regulations that informed them, but this does not constitute legal verification of compliance.

You agree not to:

• Use Launch44 for any purpose other than preparing children's home registration applications
• Upload or input sensitive personal data about children, including names, health records, or placement details
• Share your account credentials or allow others to access your account
• Attempt to reverse-engineer, scrape, or extract the AI prompts, regulatory clause database, or scoring algorithms
• Use automated tools to generate documents in bulk or circumvent generation limits
• Submit AI-generated documents to Ofsted without review and approval

To manage costs and ensure quality, document generation is subject to limits:

• 50 generations per home (lifetime)
• 20 generations per organisation per day
• 3 concurrent generations per organisation

These limits are designed to be generous for normal use. If you reach a limit, contact us for assistance.

Launch44 offers paid subscription plans. Payment is processed securely by Stripe. By subscribing, you agree to:

• Pay the fees for your chosen plan
• Automatic renewal at the end of each billing period unless you cancel
• No refunds for partial billing periods, except where required by law

We reserve the right to change pricing with 30 days' notice. Price changes do not apply to the current billing period.

Your use of Launch44 is also governed by our Privacy Policy. Key points:

• We do not store sensitive artefacts (DBS certificates, health declarations, children's data)
• All evidence tracking is status-only — you retain documents locally
• Home and organisation details are sent to Anthropic's API for document generation (Anthropic does not use API inputs for training)
• Row-level security ensures you can only access your own organisation's data

• Your content: You retain ownership of all data you input and documents you create or modify through Launch44.
• AI-generated content: Documents generated by AI are provided to you for use in your registration application. You may use, modify, and submit them freely.
• Our platform: The Launch44 platform, including its design, code, scoring algorithms, prompt templates, and regulatory clause database, remains our intellectual property.

To the maximum extent permitted by law:

• Launch44 is provided “as is” without warranty of any kind, express or implied
• We do not guarantee that using Launch44 will result in successful Ofsted registration
• We are not liable for any losses arising from reliance on AI-generated content, including rejected applications, regulatory penalties, or delays
• Our total liability to you for any claim arising from these terms is limited to the amount you paid to us in the 12 months preceding the claim

Nothing in these terms excludes liability for death, personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

• You may close your account at any time by contacting us at support@launch44.co.uk
• We may suspend or terminate your account if you breach these terms, with notice where practicable
• On termination, you may request export of your data within 30 days. After that, data is deleted per our retention policy.

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

We may update these terms from time to time. Material changes will be communicated by email to registered users at least 14 days before they take effect. Continued use of Launch44 after changes take effect constitutes acceptance of the updated terms.

For questions about these terms, contact us at support@launch44.co.uk